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Privacy policy

It is important to read these Privacy Rules so that you are aware at all times of what is happening with your personal data.

The privacy rules apply to the website at the domain loveda.hr, owned by:

Matricaria LLC.
Zelenjak 82, 10000 Zagreb
VAT ID: 32262258723

Your personal data is protected, and its processing is in accordance with the General Data Protection Regulation (GDPR) and the Law on the Implementation of the General Data Protection Regulation. These Rules define the basic principles for protecting your personal data in accordance with legal regulations.

 

Why do we process data?

We process your personal data to comply with legal and regulatory requirements of the Republic of Croatia, fulfill contractual obligations, undertake actions before entering into contracts, or based on our legitimate interests as well as for analyzing and administering our website. However, our rights and interests never outweigh your interests and/or fundamental rights and freedoms.

If we cannot process personal data based on the aforementioned legal grounds, we will request your consent, which you can withdraw at any time. To withdraw consent, it is necessary to notify the controller at the email address: info@loveda.hr or at the address:

Matricaria LLC.
Zelenjak 82, 10000 Zagreb
VAT ID: 32262258723

The withdrawal of consent does not affect the legality of processing based on consent before its withdrawal. We do not collect more data about you than necessary. Collected data is not sold, shared with third parties, or publicly disclosed.

 

How are data collected?

Some personal data about you may be collected from forms you fill out on this website (name, surname, email, phone number), details of your visit to our website, including data that may result in your identification, such as Internet Protocol (IP) address. Some data are automatically collected using web cookies, which you can read more about in the Web Cookies section.

 

How do we protect your personal data?

To prevent any unauthorized processing of personal data, collected personal data is processed with mandatory application of appropriate legal, technical, and organizational security measures. Collected personal data is stored only as long as necessary for the purpose for which it was collected or as determined by applicable legal regulations.

 

What are your rights regarding personal data?

At any time, you can contact us to exercise your rights, which include:

  • The right to access personal data, the right to rectification or deletion of personal data
  • The right to restrict processing of personal data as well as the right to object to processing of personal data

You can exercise these rights by sending a request to the email address: info@loveda.hr or to the address:

Matricaria LLC.
Zelenjak 82, 10000 Zagreb
VAT ID: 32262258723

 

Your right to lodge a complaint with the competent authority

According to applicable legal regulations, any request, complaint, or inquiry related to data privacy will be resolved as soon as possible, and no later than 15 days from receipt. Upon receiving a request, we will make reasonable efforts to verify the identity of the requester and prevent unauthorized processing of personal data.

In case of violation of any of these rights, it is possible to lodge a complaint regarding the processing of personal data with the Agency for Personal Data Protection:

Croatian Personal Data Protection Agency
Selska 136, 10000 Zagreb, Croatia
azop@azop.hr

 

Web Cookies

What are web cookies?

Briefly, web cookies are text files that websites store on your computer. Necessary cookies make the site usable by enabling basic functions like navigation. We use statistical cookies to gather information for improving the site and enhancing your user experience. The law allows cookies to be stored on your device only if explicitly necessary for the operation of the site. For all other types of cookies, your permission is required.

 

Which web cookies we use

 

COOKIE
DESCRIPTION
Operate the website These cookies are required for the site to function and for necessary activities like protecting against fraud.
Measure performance

These cookies help to understand how you interact with the site and what types of content are valuable to you.

Store your preferences

These cookies help remember your preferences, like your country or language, to personalize your next visits to the website.

Personalize marketing

 

To learn more about cookies, visit Cookiepedia or another detailed site explaining the use of web cookies. You can block the installation of cookies with the appropriate setting in your browser. However, in this case, you will not be able to use this website to its full extent.

 

Google Analytics

Our website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses cookies that are stored on your computer and allow analysis of your use of this website. The information collected is sent to Google servers in the USA and stored there. Google Analytics collects information on how often users access our site, which content they visit, and similar. The information we obtain from Google Analytics is used only to improve our services. IP address anonymization is activated for this website. Google processes your IP address in shortened form, and the transmitted IP address from your browser as part of Google Analytics is not combined with other data. The use and sharing of information collected by Google Analytics about your visits to our site are limited by the Google Analytics Terms of Service and Google's Privacy Policy.
You can prevent Google from collecting data generated by cookies (which relates to your use of the website, including your IP address) and processing this data by downloading and installing the browser plug-in available at the link: https://tools.google.com/dlpage/gaoptout?hl=en.